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Job openings for customer support executive in banjara hills hyderabad

Customer Support - Team Leader(Voice Process)

Hyderabad, Banjara Hills

Roles & Responsibilities:
Oversee day-to-day teams operation and performance.
Handling Escalations properly.
Monitor team performance and report on metrics.
Do regular performance evaluation.
Create a motivating work environment and atmosphere.
Develop a well-designed and motivating evaluation program.
Communicate with teams about their performance.
Motivate team members.
Discover training needs and provide coaching.

Must Have
Should have at least 2 years of experience in handling team.
Sales experience would be an added advantage.
Should have experience for working in night shifts.
Excellent Verbal and Written communication skills.
Proven ability to work under pressure and deal with ambiguity.

This Job is Located in Hyderabad, Telangana.

Experience 5 - 10 Years
Salary 4 Lac To 7 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree
Key Skills Verbal & Written communication skills Customer Support

About Company

Contact Person Hasan Shah
Mobile 8501072210
Email ID

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