Job openings for customer care executive in begumpet secunderabad

Job description
• E-commerce background preferred.
• Inbound – Voice Customer Support
• Work from Office hiring.
• Day Shift, Work Timings 9:30 AM to 6:30 PM
• Monday to Saturday working in a week
• Immediate Joining (1-2 days)

Responsibilities:
• Respond to customer queries and customers’ concerns
• Providing support for customers and handling the account for the end-user.
• Maintain a deep understanding of client processes and policies
• Reproduce customer issues and advise the best solution
• Provide excellent customer service to our clients
• You should be responsible to exhibit a capacity for critical thinking and analysis.
• Responsible to showcase a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

About Company